In the ever-evolving landscape of digital ordering, staying ahead of the curve is imperative for restaurants and retailers alike. As we venture further into 2024, several trends are reshaping the way customers interact with businesses digitally. From AI-driven personalization to … Read More
Turning Lemons Into Lemonade: The Art Of Responding To Negative Reviews In Restaurants And Retail
Responding effectively to a negative review can salvage a customer relationship and even enhance your brand’s reputation. Here are some handy tips on how to do so tailored for restaurants and retail businesses: 1. Personalized Apology and Solution When responding … Read More
Spreading Love And Boosting Sales: A Guide For Your Business During Valentine’s and Singles Day
Love is in the air and businesses are gearing up for Valentine’s Day. For restaurants and retailers looking to make the most of these celebrations, Como’s suite of features provides an excellent opportunity to engage customers and boost sales during … Read More
Building Customer Loyalty: The Power Of Rewards In Boosting Returns And Spend
Rewards create a positive association between a customer and a brand. They go beyond simple transactions, fostering a sense of appreciation and value. For companies, this gratitude translates into increased customer retention, word-of-mouth referrals, and ultimately, higher revenue. We refer … Read More
Building A Strong Brand Presence With Como’s Communication Tools
One of the key elements of successful brand building is effective communication. Como’s diverse communication tools offer businesses the opportunity to connect with their customers in a meaningful way. Here are 3 features of Como’s communication suite that will turbocharge … Read More
September Spotlight: Exploring The Key Features Of Successful Loyalty Programs
Amidst the ever-competitive landscape of modern business, where customer loyalty holds the key to triumph, loyalty programs have emerged as the hidden treasure to secure success. According to Invesp customer loyalty trends, 83% of consumers are more likely to continue doing business with … Read More
Back-To-School Loyalty: Strategies To Engage And Reward Student Customers
As the back-to-school season approaches, businesses have a golden opportunity to tap into the student market and leverage their loyalty to drive growth and success. With students and their families actively preparing for the upcoming academic year, creating targeted strategies to engage and … Read More
Revamping Your Loyalty Program: A Refreshing Makeover For August And Beyond
In a landscape of ever-evolving customer preferences and constantly changing market dynamics, maintaining a thriving loyalty program requires ongoing adaptation and improvement. As the summer season winds down and customers gear up for a new chapter, there’s no better … Read More
Sun-kissed loyalty: 3 ways to turn summer into a fun and rewarding adventure for your customers
As the sun shines brighter and the days grow longer, the summer season presents a golden opportunity for businesses to embark on a thrilling loyalty adventure with their cherished customers. With the warm breeze of enthusiasm sweeping through the air, … Read More
How To Respond To Customer Feedback: The Do’s And The Don’ts
Every interaction with your customers presents an opportunity to strengthen your relationships and enhance your brand’s reputation. When customers leave feedback, it provides valuable insights into customer perceptions, preferences, and pain points, serving as a compass for improvement and growth. … Read More