In the ever-evolving landscape of digital ordering, staying ahead of the curve is imperative for restaurants and retailers alike. As we venture further into 2024, several trends are reshaping the way customers interact with businesses digitally. From AI-driven personalization to … Read More
Turning Lemons Into Lemonade: The Art Of Responding To Negative Reviews In Restaurants And Retail
Responding effectively to a negative review can salvage a customer relationship and even enhance your brand’s reputation. Here are some handy tips on how to do so tailored for restaurants and retail businesses: 1. Personalized Apology and Solution When responding … Read More
Spreading Love And Boosting Sales: A Guide For Your Business During Valentine’s and Singles Day
Love is in the air and businesses are gearing up for Valentine’s Day. For restaurants and retailers looking to make the most of these celebrations, Como’s suite of features provides an excellent opportunity to engage customers and boost sales during … Read More
Building Customer Loyalty: The Power Of Rewards In Boosting Returns And Spend
Rewards create a positive association between a customer and a brand. They go beyond simple transactions, fostering a sense of appreciation and value. For companies, this gratitude translates into increased customer retention, word-of-mouth referrals, and ultimately, higher revenue. We refer … Read More
Friendship Day: 4 Significant Benefits Of Running A Friend Referral Program
On the 30th of July, millions of people celebrate Friendship Day, a day dedicated to connecting and reconnecting with their friends around the globe. It is also the perfect occasion for brands to build an emotional connection with … Read More